ASCOT HOT TUB/SPA CLEANING SERVICING & VALETING & PART'S STORE !!

ASCOT  HOT TUB/SPA Our Shipping

Free Shipping ( myHermes Courier Tracking) £69.99 and up (3 to 5 working days) Free P&P Up to 2kg service* UNITED KINGDOM exception of the Channel Islands.
ALL NEW. Courier Tracking Signed For myHermes delivery 3-5 days(working days)£ 6.99 Each  
 CollectPlus delivery 2 days (working days) £14.99 Each Courier Signed For(1 working day/In stock items)£14.99 Each
 We Send Monday =  Thursday Monday  Tuesday =Friday-Tuesday  Wednesday = Monday - Wednesday Thursday = Tuesday-Thursday Friday-Sunday  = Wednesday - Friday      Bank holidays are not treated as a 'working day'  
   International postage WE using the myHermes International Courier Tracking  For Peace of Mind

Here at Ascot Hot Tub & Spa we strive to deliver your purchased products quickly, efficiently and safely to your requested delivery address. We currently use a few shipping companies such as  myHermes Courier Tracking & CollectPlus And  myHermes International Courier to achieve the most cost effective methods for delivering the different types of products that we stock.

All our shipments are tracked and signed for by our designated shipping companies. If you leave us your mobile telephone number at the payment checkout we will pass this on when shipping with  myHermes International Courier/ myHermes l Courier offer a great service and will notify you by text your delivery date along with your hour time slot on the day of delivery.

United Kingdom - Mainland

Delivery to England, Wales & Scotland (Excluding Scottish Highlands & Islands).

Orders values over £69.99 - Free 3-5 day delivery. (Excludes hot tub covers)

Order values between £0-£100 - £6.99 3-5 working day delivery.

Next day delivery before 10:30 am - £14.99 if in stock.

Scottish Highlands & Islands

Delivery to the Scottish Highlands & Islands (Up to 2 kgs), Prices are doubled when over 2 kgs.

 myHermes l Courier 3-5 Days - £6.99

Northern Ireland

Delivery to Northern Ireland (Up to 2 kgs), Prices are doubled when over 2 kgs.

myHermes International Courier 3-5 days - £14.99

Republic Of Ireland

Delivery to the Republic of Ireland (Up to 2 kgs), Prices are doubled when over 2 kgs.

myHermes International Courier 3-7 days - £14.99

Isle of Man & Isle of Scilly

Delivery to the Isle of Man (Up to 2 kgs), Prices are doubled when over 2 kgs.

myHermes International Courier 3-7 days - £14.99

Jersey & Guernsey

Delivery to Jersey & Guernsey (Up to 2 kgs), Prices are doubled when over 2 kgs.

Standard delivery 2-5 days - £14.99

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-myHermes International Courier 3-5 days -from £14.99

 

Europe Zone 1 

Delivery to Belgium, France, Germany, Luxembourg, Netherlands. 

Standard Euro Delivery 5-7 days - £14.99 (upto 2kgs) Price doubles when over 2 kgs.

Europe Zone 2

Delivery to Austria & Denmark. 

myHermes International Courier 5-7days - £19.99 (upto 2kgs), Price doubles when over 2 kgs.

Europe Zone 3 

Delivery to Croatia, Estonia, Finland, Hungary, Poland, Portugal, Slovenia & Sweden.

myHermes International Courier 5-7days - £19.99 (upto 2kgs), Price doubles when over 2 kgs.

Europe Zone 4

Delivery to Bulgaria, Greece, Latvia, Lithuania, Romania.

myHermes International Courier 4-9 days - £29.99

 (upto 2kgs), Price doubles when over 2 kgs.

Europe Zone 5

Delivery to Spain (Mainland), Italy.

myHermes International Courier 5-7days - £19.99 (upto 2kgs), Price doubles when over 2 kgs.

Europe Zone 6

Delivery to Malta.

myHermes International Courier 5-7days - £29.99 (upto 2kgs), Price doubles when over 2 kgs.

Europe Zone 7

Delivery to Canary Islands: Gran Canaria, Tenerife, La Palma, Lanzarote, Fuerteventura, La Gomera, El Hierro.

myHermes International Courier 5-7days - £19.99 (upto 2kgs), Price doubles when over 2 kgs. 5-7days

Europe Zone 8

Delivery to Balearic Islands: Majorca, Minorca, Ibiza, Formentera, Cabrera.

myHermes International Courier 3-4 days - £19.99 (upto 2 kgs), Price doubles when over 2 kgs.

Europe Zone 9

Delivery to Iceland & Serbia.

myHermes International Courier 5-7days - £29.99 (upto 2kgs), Price doubles when over 2 kgs.

Europe Zone 10

Delivery to Norway. For us to send to Norway we require your Personal Identification Number (PID).

myHermes International Courier 5-7days -29.99 (upto 2kgs), Price doubles when over 2 kgs.

Europe Zone 11

Delivery to Switzerland.

myHermes International Courier 5-7days - £19.99 (upto 2kgs), Price doubles when over 2 kgs.

Europe Zone 12

Delivery to Cyprus.

myHermes International Courier 5-7days - £29.99 (upto 2kgs), Price doubles when over 2 kgs.

International Zone 9

Delivery to Bahrain, United Arab Emirates, Qatar.

We will ship spa parts out to any part of the world, if you have seen a part on our website that you can't source locally we will be more than happy to send it out for you simply give us a call or email us with your delivery address and we will come back to you as quickly as possible with a shipping quote.

Worldwide Shipping

We will ship spa parts out to any part of the world, if you have seen a part on our website that you can't source locally we will be more than happy to send it out for you simply give us a call or email us with your delivery address and we will come back to you as quickly as possible with a shipping quote.

Shipping Chemicals & Liquids

Due to international chemical handling laws we can only deliver chemicals and liquids to mainland UK.

Out Of Stock Actions

In the unfortunate event of a product that you have ordered being out of stock here is what action is taken.

1/ You will be contacted firstly by phone from the number given on the order or email you if unsuccessful.

2/ If possible, offer you a alternative product that we have in stock.

3/ Alternatives are not always possible so in this case we would either place the item on backorder or offer you a full refund for your purchase.

4/ Refunds can take up to 7 days, backordered items in most cases take as a rule 7-10 days to re-stock.

If an item gets put on backorder from a multiple item order we will give you the following choices.

1/ Refund you for this item and send the remainder of the order out to you, notifying you when it returns to stock so you can purchase it.

2/ Hold the full order and wait for the backordered item to return back into stock, sending you a complete order.

Unfortunately we don't cover double shipping orders, for example send in stock items out and then ship the remaining backordered item when it returns in stock. We are very sorry for any inconvenience caused by this.

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